Career Centre

Customer Service Supervisor - Pak'n Save Queenstown

PAK’nSAVE Queenstown offer great working conditions, a supportive management structure, and personal development opportunities.


We are looking for a talented and experienced supervisor who have a flare for customer service and the passion to assist the Customer Services Manager to ensure that our store delivers the best customer shopping experience possible.


It would be an advantage to have experience supervising and training staff within a busy retail or supermarket environment.


The ideal candidate will be:

  • An experienced checkout or retail supervisor with a minimum of six months experience handling the sale of alcohol
  • Motivating and driven by helping other team members to exceed their expectations
  • Committed to maintaining high personal presentation standards of self and others
  • A people person with a focus on delivering a superior customer experience
  • An outstanding communicator who can remain calm and confident in high pressure situations.


Key responsibilities of this position include, but are not limited to:

  • Assisting with coordinating customer service levels and staffing at the Checkout
  • Assisting with any customer enquiries and supporting the front line checkout staff in their role
  • Being a key factor in creating a friendly and helpful environment for customers and staff alike
  • Meeting company objectives for the department and living our store values
  • Ensuring the customer service team is all about providing a superior level of customer service
  • Ensure all sales are conducted efficiently and that liquor, tobacco and other age restricted product purchases are sold in compliance with law and company policies 100% of the time
  • Actively promoting health and safety and food safety initiatives throughout the department


The successful applicants must hold a valid Liquor Controllers Certificate and a General Managers Certificate or be able to obtain one easily.

This is a full time position, ideally commencing as soon as possible. The days and hours of work will be discussed with the successful applicant, days and hours may be tailored to suit the individual.

PAK’nSAVE Queenstown is seeking applications from persons interested in joining our new and exciting retail opportunity.

If you believe you have the passion and energy to join our team, please apply online now by using the following URL:! Please include a covering letter and full curriculum vitae.


Applicants must hold New Zealand citizenship or New Zealand Permanent Residency.


Applications close: Thursday, 12 November 2020

Permanent Full Time

Job no: 9013.160

Location: Queenstown

Closing Date: Thursday, 12 November 2020