Checkout Supervisor

We are seeking a Checkout Supervisor who can embody our key values of Integrity, Excellence, Teamwork and Attitude. Brookfield New World is famous in the Tauranga community for the shopping experience our people create. Our customer service is exceptional, and we are very proud of our reputation.

We are looking for a motivated, customer-focused leader to join our Checkout team as a Checkout Supervisor. This is an exciting opportunity for someone who enjoys leading by example, supporting team members, and delivering outstanding customer service in a fast-paced environment.

This is a full-time position of 40 hours per week, including one weekend day. Shifts may be scheduled between 7:00am and 9:00pm, so availability across these hours is required.

As a Checkout Supervisor, you'll play a key role in ensuring the smooth day-to-day operation of the checkout department. You'll support the team, resolve customer queries, maintain high service standards, and help create a positive shopping experience for every customer who visits our store.

What We're Looking For:

• Previous retail or customer service experience.
• Supervisory or leadership experience is preferred.
• A positive attitude and strong work ethic.
• Excellent customer service and communication skills.
• The ability to lead, motivate, and support a team.
• Reliable, organised, and able to work well under pressure.
• Strong attention to detail and problem-solving skills.
• Competent computer and cash handling skills.
• The ability to remain calm and professional in a busy environment.
• A commitment to delivering an exceptional customer experience.

Apply now

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