Taupo Pak'n Save is seeking an energetic, hands on and hardworking Checkout Supervisor to work in it's fast paced store.
The Checkout Supervisor is responsible for: Monitoring customer flow and ensure appropriate numbers of checkouts are open at all times. Train new checkout operators as required. Monitor security of the checkout area at all times. Handle Customer enquiries complaints appropriately and ensure effective interactions with customers at all times. Ensure speedy resolution of price enquiry and other queries through effective liaison with all departments. Ensure appropriate escalation of price scanning errors. Return customer complaint forms to the appropriate department. Monitor impulse bars and fridges and ensure stock is correctly ticketed and priced. Also monitor stationery / bag levels to ensure sufficient levels are maintained. Ensure the Checkout Area is kept clean and tidy and all trolleys / baskets and credits are cleared away regularly to avoid clutter or potential hazards being created.
The ideal candidate will possess:
- 1-2 year’s retail supervisory experience preferable
- someone who has completed a Diploma or higher in Business
- General Managers Certificate preferable
- Flexibility to work all days of the week.
- Hands on Management Style.
- Customer & Results Focused
- Strong Relationship Builder, Team Player and Problem Solver
This position hours and days include both weekend days and working till 10pm most days
This Position is a Full-time min of 40hours a week
Permanent Full Time
Job no: KQAN7242053
Closing Date: Saturday, 14 April 2018