Career Centre

Checkout Supervisor - NEW WORLD Wigram

We are seeking full time and part time Checkout Supervisors to join our Customer Services team.  This position requires previous supermarket checkout experience along with the capability to handle additional responsibilities.

The Checkout Supervisor role is a varied one and involves solely overseeing Checkout operations in their entirety during allocated periods, working alongside other senior team members and carrying out hands on work with all team members.  Our Customer Services operation includes the areas of Checkouts, Self-Service, Lotto, Coffee and the Customer Service desk

The successful applicant will need to be able to demonstrate that they can operate under pressure during busy periods, are able to communicate effectively and display the ability to adapt under prevailing circumstances.

A current General Managers Liquor Licence is an essential requirement for this position. 

We offer a welcoming work environment and learning and training opportunities.

The responsibilities of the position include:

  • Ensuring that excellent Customer Service is delivered

  • Supervising the team and communicating directives from the department manager

  • Opening (6.45am) and closing (10pm) checkouts

  • Carrying out normal checkout duties such as till operation, packing bags, monitoring self-service checkouts, lotto sales, coffee making

  • Supervising the sale of restricted age items such as alcohol, tobacco and lotto

  • Managing the daily team rosters including arranging cover, organising breaks and ensuring all department job responsibilities are being carried out

  • Flexibility to work additional days and hours to help with cover as required


Personal attributes required are:

  • Good communication skills

  • Ability to work well with a team

  • Ability to multi-task and also complete tasks within the required timeframes

  • A positive work ethic and attitude


The days and hours will be discussed at the interview however these positions will offer 2 to 4 permanent shifts per week.  The rostered hours of work are mixed throughout the week however do include closing shifts and working a Friday and Saturday.  As the shifts times can vary between 6.45am and 10pm please indicate on your application which hours you are available to work each day.  Additional hours will be required from time to time to cover illness and leave for other Supervisors.

If you believe you have the passion and energy to bring to life the New World experience and would like to be part of the awesome team at Wigram New World apply online now!  Please include a covering letter and full curriculum vitae.

Applications close Sunday 22nd December but don’t wait till then get your application in now!

Overseas applicants must hold New Zealand citizenship, New Zealand Permanent Residency or a Valid New Zealand Work Permit.


Permanent Full Time

Job no: 8060.176

Location: Christchurch

Closing Date: Sunday, 22 December 2019