Checkout 3IC - New World Mosgiel

POSITION AVAILABLE

Checkout 3IC - New World Mosgiel

Full time: 32 – 40 hours

Come and join our team!

We are looking for a friendly person with excellent customer service skills and proven leadership experience to join and help to lead our busy checkout team full time as a Checkout 3IC.

The days of work for this role will be Tuesday – Saturday from 32 – 40 hours per week. 

Hours will be discussed at the interview stage and will include evenings until 9.15pm.

Your day-to-day will include:

• Delivering outstanding customer service and resolving customer issues
• Working with the Checkout Managers and other Supervisors to lead the Checkout team including providing feedback, coaching, and training
• Working with the Checkout Manager and Assistant Manager to oversee the day-to-day operations of the Checkout department
• Doing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes, cleaning and trolleys
• Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required

What we need from you:

• At least 1-year experience in a customer service role in a position with responsibility or a Supervisory role
• A commitment to excellent customer service
• Great communication, leadership, and team-building skills
• Flexibility to pick up extra shifts and do extra hours
• A positive approach to your day
• Fantastic organisation and resilience
• Good personal presentation
• A current off-licence Manager’s Certificate and an LCQ qualification is preferred

Previous experience in a similar role is preferred but full training can be provided to the right person.

Overseas applicants must hold New Zealand citizenship, New Zealand Permanent Residency or a Valid New Zealand Work Permit.

Applications will close 9pm Sunday 1st December unless the position is filled prior.