Career Centre

Assistant Customer Service Manager - New World South City

We are seeking a customer focused leader with retail experience whose skills and attributes can be utilised in our Checkout Department. It is essential that the successful applicant have the ability and passion to provide excellent customer service and have the ability to train and lead other staff.

Your key responsibilities will include:

  • Exceeding Customers service expectations
  • Ensure a consistently high level of Staff presentation in the Checkout Department
  • Organizing, leading and coaching of staff
  • The implementation of our Food and Health and Safety requirements
  • Assist in the organization and running of the Checkout Department
  • Training of new staff

The successful applicant will need to be able to demonstrate the following attributes:

  • Proven leadership skills
  • Flexibility
  • Developed organizational skills
  • An ability to communicate at all levels of an organization
  • Attention to detail
  • A desire to succeed
  • Inspires by example
  • An ability to develop a culture that promotes service and team work
  • Excellent customer service skills
  • Ability to motivate and give clear direction
  • Initiative and good commonsense
  • Enjoy working with people
  • Punctual and reliable
  • This position is Full Time with the successful applicant being required to work some late nights & one weekend day. They will report directly to the Customer Services Manager
  • Experience in checkout supervising advantageous but not necessary

We offer a friendly, positive working environment, with a culture that values learning, development and the wellbeing of all of our team members.

If you have an excellent work record, a high standard of performance and believe you have the experience to take the Checkout Department to a new level then please apply in writing to:

The Human Resource Manager

South City New World 

Shop 2 – South City Centre

555 Colombo Street


Applications, including a covering letter and copy of your C.V may be made online now or directly to the store by emailing

Overseas applicants must hold New Zealand Citizenship, New Zealand Permanent Residency or a valid New Zealand Work Permit.


Permanent Full Time

Job no: 8054.056

Location: Christchurch

Closing Date: Thursday, 31 May 2018